Shipping

Shipping and Dispatch Times 

We will get your order moving asap at all times.  If you are ever concerned please give us a call or email and we will come back to you with current Shipping info

Please allow up to 5 Business days for dispatch.  While we do keep a high level of stock we cannot hold all the items we sell all the time- especially when there are multiples of the same item in your order.  We have a busy retail shop too and can’t always predict demand.  However our suppliers are aware of our need for a quick turnaround and most deliver to us in just a few days.

When your order is completed you will get an email from our website and another one from Australia Post to advise your tracking details – look for that in your spam folder too.

It is noted on some products that some suppliers do take a little longer and sometimes 10 Business days is needed for dispatch.

Currently, we are only delivering within Australia and New Zealand.

We can ship internationally with your preferred supplier when you provide your international courier account number and contact +61 432 730 970 or [email protected]

All orders are shipped via Australia Post regular post.

Express Post can be arranged if you have an urgent requirement but please note that we are sending from Gladstone, Central Queensland and as a regional centre Express conditions do not apply to a lot of destinations.

If you pay for Express Postage your order will be bumped to the top of the queue – however due to stock levels we may not be able to despatch as quickly as we prefer.  If we are unable to despatch your order within 3 days we will refund the difference for Standard Rate postage ($10) and still send via Express as soon as we possibly can

Your order will only be shipped once payment and delivery details have been approved.

Please take into account possible delays caused by payment authorisation, public holidays and your location.

At all times if you have any concerns about your order – get in touch – we really do care about our customers and want you to be happy to recommend us to your Mates.

Please see our Returns Policy